[Resolved] Idea Cellular — complaint against security refund
K
Kmrchand9
from Jandiala Guru, Punjab
Address:
Jalandhar, Punjab, 144002
Idea company has not refund my security amount to rs 463/- wrongly paid by me to limit enhancement feature and seized by them till dated even after porting my number... This amount was not been refunded or adjusted against bill amount for the whole year i used the service... I have complained many time while using the number but no initiative being taken by them and assured myself to be refunded if i port.. But even after porting i dint get my security back...
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Apr 4, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2018
Idea Cellular Customer Care's response Dear Customer,
Apologies for the inconvenience caused. As per our record, the refund has been passed from our end towards the same. Hence, we request you to visit to the nearest My Idea Store for further clarification. However, if still the issue persist kindly share us the complete Idea store address you've visited to assist you further.
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