[Resolved]  Idea Cellular — Complaint for Migration time too much longer

Address:Panchsheel Nagar, Uttar Pradesh

Dear Sir, I have given a request for migration my cell no. [protected] from postpaid to Prepaid on 05.09.2015 to RAJDEEP TELECOM- HAPUR but till date it have not been completed. AND My no. is disconnected from 08.09.2015 to till date (ie my no. [protected] is closed from past 8 days), and due to this I have faced lots of problems. I have also intimated this situation to our appellate authority Mr.. Rajiv Bhandari Ji on around 10.09.2015 but till date my problem is still standing and no one listening my voice. Massage received from your side as per below: Dear Customer, your request for Postpaid to Prepaid migration for Mob.No. [protected] has been processed successfully through Communication Id C1-[protected]. We thank you for preferring Idea cellular and look forward to servicing you.2 Please note: This is an auto generated mail, kindly do not reply to this mail.Now save upto 80% on Internet Bills with Boosters - Experience WhatsApp, Facebook, Weekend, Night Packs. Dial Toll-free *121*999# This is not a good service really. Best Regards, [protected][protected] My Name :- RINKU SHARMA Alt. Mobile No. :- +91-[protected]
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Sep 24, 2015
Complaint marked as Resolved 
Thanks... My complaint has been resolved yesterday evening and my cell no. 9410244411 is activated now. so once again thanks for all concerned persons... Rgds, Rinku Sharma
Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Sir,

Migration time is appx. 5 days but you have taken appx 12 days and till now the no. is not activated infact before past 9 days my no. is disconnected from your side.

So i expect your early action over the same.

Rgds,

Rinku Sharma
Dear Sir,

Yes i have also received a phone call from idea support regarding this.

But i just want to resolve my problem permanently nothing more and i hope it will be resolve now as soon as possible.

Rgds,
Rinku Sharma
Dear Sir,

What is update on my complaint as one more day add in my complaint.

Now My cell no. [protected] is disconnected from 10 days.

So i do humble request to you that please resolve my complaint ASAP.

Rgds,
RInku Sharma
Dear Sir,

What is new update on my complaint as now one more day.

Now My cell no. [protected] is disconnected from last 11 days.

So i do humble request to you that please resolve my complaint ASAP.

Rgds,
RInku Sharma
Dear Sir,

Now one more day add.

AND now My cell no. [protected] is disconnected from last 16 days.

But yesterday we have received a phone call from our idea showroom and they told me that my no. will be activated by today evening (ie 23.09.15).

So i hope that my no. will be activated by today evening surely.

Regards,
RInku Sharma

Alt No. [protected]
Dear Sir,

Now one more day add.

AND now My cell no. [protected] is disconnected from last 16 days.

But yesterday we have received a phone call from our idea showroom and they told me that my no. will be activated by today evening ie 23.09.15.

So i hope that my no. will be activated by today evening surely.

Regards,
RInku Sharma

Alt No. [protected]
Dear Customer,

We wish to inform you that the matter is already being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular
Dear Sir,

my problem has been resolved as i have already intimated on same dated.

rest my cell no. [protected] is always on and any time you can touch with me.

Rgds,
Rinku Sharma

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