[Resolved] Idea Cellular — Complaint Regarding : Deduction of money everyday

brijeshbajpai

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh

Everyday Money deducted from mobile account in form of 0.04 paise, 0.10 paise this process happens in day many times. When I call to idea customercare there is no information is given to me every time server is not responding. But I want to know for deduction of money server is working, but for any information server is down. Please provide me solution. If you have no answer then I will have to port my number in others. Ist time my account was 108 Rs. Your everyday deduction reaches it 5 Rs now. Name : Brijesh Bajpai Idea Number : +91 [protected]

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Aug 6, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to affirm that your concern has been acknowledged and complaint for wrong deduction has been initiated by us under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 1 June 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular