[Resolved] Idea Cellular — Complaint to idea service centres | |||
Dear sir, I am Ravi Rajput from Gwalior and i am very old customer of IDEA. I used idea postpaid connection. Problem is this i have no job now due to certain reason i leave my job now i can't pay mobile bill per month so i am just want to transfer postpaid to prepaid connection. But no-one help me in this matter they suggest my another plans. i inform that i am not able to pay monthly now but they don't help me and told me that idea company dont do this. i just want to transfer my postpaid to prepaid and after i got job i will again take postpaid plan of idea. But due to these behaviour i am obliged to leave that connection. i have to leave idea connection forever. I also dont want but i[censored] dont help me so i have to do this. So please help me in this matter Nearest service centre: laxmiganj, roxypul, & jyendraganj Thanks & Regards Ravi Rajput Gwalior [protected] Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care Idea Cellular
We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular