[Resolved]  Idea Cellular — Connection bared

Address:Hyderabad, Andhra Pradesh

Hi sir, I facing the problem with IDEA cellular, They bared my outgoing service's without any intimation, When I called to customer service they are saying I crossed the credit limit of 1000 R's and they are saying I used around 2344 R's then I asked them what are the details I used for 2344rs they replayed that they will provide the details only after bill generated

if they provide the details on 1st novembor why they barred my services on 16th of october

if i crossed my 1000rs credit limit why they have not barred on 1001rs


I not a default customer and i am paying the bills regularly without ANY backlogs


without providing the details what i have used how can they bare my ougoing services
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Aug 14, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. Please reply with your Idea mobile number and the alternate contact number for further assistance. You can also visit our website http://www.ideacellular.com or call 121.

Thanks & Regards,
Customer Care Idea Cellular

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