[Resolved]  Idea Cellular — Connection cut without any warning.

Address:

Kottayam, Kerala

I am having an idea mobile connection bearing the number [protected]. I submitted my ID proof to get a micro-sim. My sim was not activated and when I contacted idea office they told that it my ID proof was lost at their office. They contacted me after I submitted a complaint on the issue and my sim was activated. They also mentioned that my ID proof was found there at their office and the next day I got a message from idea insisting me to submit my ID-proof. I again called their regional office. After trying for a long time (there was ring and they were not attending call) I was informed that it was an issue with the server and would be fixed once the details are updated.Today morning when I tried to call from my mobile I am getting a pre-recorded voice message from idea telling that I have no facility for outgoing calls.