[Resolved] Idea Cellular — connectivity issue

Sparsh1307

from Pune, Maharashtra

Address:

411057

Lot of connectivity issue was being faced on +91-[protected] idea cellular no. The same is being communicated to the service provider via email communication. The representative called and asked to do some setting changes and assured the issue will get resolved, but unfortunately nothing worked. Despite of multiple emails no one is taking care of the issue, every time the update is that our representative tried calling you but couldn't reach. Faced issues are listed below
1. Irregular network
2. Call drops
3. Very slow internet speed
Please register the complaint.

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May 12, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

Idea Cellular Customer Care's response Dear Customer,

Apology for the inconvenience caused. As we have raised a complaint for your concern and concluded that with regards to the coverage, we have done the best possible optimization from the serving site to improve coverage on your provided location. However we are in process to priorities your area to ensure better coverage, as and when the site is planned you will be duly informed.

Regards,
Neha