[Resolved] Idea Cellular — continuous unfair deduction | |
My balance is being been deducted several times a say. Customer care executive says it's your phone default not ours. Says you send messages to an anonymous no, although i didn't. Hope i don't have to discontinue my no. Truly disappointed form idea network. Tried everything to resolve the issue, called customer care, went to idea showroom but didn't received any solution. Was this information helpful? | |
Sep 17, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 11, 2017 Idea Cellular Customer Care's response Dear Customer, As checked in our system, you have been charged for sending SMS on 5859611. For further assistance you can call on 12345 or 198 from your Idea number. Regards, Neha L | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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