[Resolved] Idea Cellular — conversation regarding sim card issues

Sarah Ambosta

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400092
Website:	www.ideacellular.com/customer-care/overview

So we call customer care and the customer care disconnects the call on your face.
Yes that is what I would like to begin with.
The tone miserable not friendly rude and couldn't help me out with what I was looking for.

TERRIBLE TERRIBLE DISGRACE TO IDEA.

There seems to be no record of your customer care officials and hence they have no fear with the way they speak.

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Nov 17, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with customer care executive name & number to assist you further.

Regards,
Lakshmi