[Resolved] Idea Cellular — cug no are closed without any prior info, generated very higher bills rather than plans | |||||
We were using 7 cocp numbers with 349 plans but always generated bill more than 4500 rs, still we paid till last month then we requested many times to close our three numbers and finally got cancelled from the services still we are getting the bills of all seven. Last month our 4 business numbers got suspended without any prior info, when we called to our rm mr, saurabh he told to call the near by store manager, we called up many times mr. Sunil (Laxmi nagar store mgr) he was always out of office, after 3 days we visited store then also he was not there so after waiting for 1 hr we asked to one female executive there she was totally shouting on us and said pay the complete 5000 rs bill then only look forward in to the matter else you can go from here. We spend more than 8 business days and wondering here and there around sunil and saurabh, but did not get any solution. Due to this unprofessional behave of idea peoples we lost our lacks business. We are totally unsatisfied from the services of idea cellular. Was this information helpful? | |||||
Nov 10, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 10, 2017 Idea Cellular Customer Care's response Dear Customer, Please share your Idea contact numbers and also share the complete details of the Idea store for futher assistance Regards, Richard. | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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