[Resolved]  Idea Cellular — customer care cheated me

Address:

Thiruvananthapuram, Kerala

I may present the following matter for your kind consideration. I am an idea customer ([protected]). I hava a complaint about your customer service. As per the information from your idea customer center (Said that 397 offer covers 56 day 1 gb net offer +call rate), i recharged from a nearby shop on 30/9/2017 at 7.30pm. But didnt get call offer.. So i again contacted customer center and they said that it was due to network problem and asked me to wait for 6 hours. I waited till yesterday noon, but didnt get the offer. I once again called and they assured me that it would ok by night. I waited again and today morning i contacted again with your customer centre and now they said that it will not get for me.

I recharged this offer as per your customer center's instruction and you cheated me. I want this offer otherwise i will look forward and register complaint.