[Resolved] Idea Cellular — customer care executive unworthy of being one!
S
SiDArT1412
from Guhagar, Maharashtra
Address:
401203
I called 198 and choose the option to talk with customer care person but, the problem starts here the executive was not in the mood of knowing what my problem is he just started saying "i can't here from you cutting the call" and i was speaking after shouting for a second he listened and now i said my internet is not working properly i haven't completed the sentence he started saying it will be resolved in 4hours but my problem here wasn't the speed or something it was "my youtube app was working too slow" then i said he is really frustrating have a briefing with him atleast for so much typing as a costomer and consumer
My number is [protected]
Kaushik mandal
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Feb 12, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2017
Idea Cellular Customer Care's response Dear Customer,
As per our telecon, you've confirmed that your concern has been resolved with regards to data speed. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198.
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