[Resolved]  Idea Cellular — customer care service and the staff in ambedkar chowk branch

Address:

Karnal, Haryana, 132001

Hello sir, ma'am,

I am writing to you for complaining against your ambedkar chownk branch in karnal, haryana; 132001.

I visited that store on 11th of august to get my number mnp from delhi circle to haryana circle. Again on 16th for the same reason because i didnt get any response from idea. Post that, now its 4th september and my number is pd n stuck!! Its been good 25 days that i am stuck with this issue n getting no response other than that mam it will be done in a day or two.
1. This female executive started a wrong process which turned out to get my number pd.
2. No customer care service; rather telling me to go to delhi by myself to get my number activated; if not me then some of my relative. I did that too but when my friend visited the delhi store they said they can't do it. (What if the number was of tamil nadu, still would have asked me to go back t. N to activate my number.. This is crap.)
3. The manager (Neeraj) in the branch had no idea about the case even after 20 days because whenever i used to visit the store, he was never there.
4. The manager does not treat the customer the way he should.
5. When i asked him that please do it asap because its troubling me n its been good 20 days. And if not i will talk to higher authorities or even to the consumer court. He himself while responding in not so good manner asked me mam you are well educated please go to the consumer court regarding this.
6. They take no responsibility of the mess they created, even now after 25 days, if i don't visit or ask them about this, i have got no response or solution from them.

I am really pissed off from all the mess they have created n to that my number i stuck. It was 3 days easy to go process but i really don't know what kinda executives do you people recruit that they can't even do this.

I request you to please take care of it and take strict measures regarding this. I want you to shut that store down because they are incompetent; else i will take legal measures then. Please respond asap.

My number is: [protected]