Idea Cellular — Data balance nill within 1 week of recharge

rashmiak

from Bengaluru, Karnataka

Address:	Pune, Maharashtra, 411038
Website:	idea cellular

I did a data recharge on 18th april for rs.169 with validity of 28 days and data benefit of 512 MB
Today is 28th April.Now my data balnce is nill and my phone balnce is being used for data.
Today I again did a recharge of 1GB.
Why do I need to do a second recharge within a week span?I don't use much data.Only use whats app which doesn't require this much of data.

I want my money back
This is ridiculous.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the unpleasant experience. Kindly share your Idea mobile number and alternate contact details, so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular