[Resolved] Idea Cellular — data not credited

[Resolved] Idea Cellular — data not credited

S Sptl from Mumbai, Maharashtra

I receive message from idea to download idea music app to get 512 mb. I download idea music app. Also download 3 songs. But I idea don't give me 512 mb data. Idea music is scam? Customer care executive officer say data will credited in 24 hours.but data not credited. After 24 hours they say data will credited in 72 hours. Don't send SMS if offer is scam. Really idea make scam. Was this information helpful? No (0) Yes (0)
May 1, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Mar 06, 2018 Idea Cellular Customer Care's response Dear Customer, As per our communication, we've forwarded your concern to the respective team, our team will get in touch with you for the same. Regards, Lavina Verified Support Mar 31, 2018 Idea Cellular Customer Care's response Dear Customer, Apology for the inconvenience caused. As we have forwarded your concern to the respective team and concluded that you have received 512 MB of data as on 28/02/18. Please get back to us for further assistance. Regards, Neha
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