[Resolved] Idea Cellular — Data recharge | |||
Idea is totally making fool to its customer. My mobile no. is [protected]. i have been receiving message from idea about data pack offers that on rs 199 u will get 2gb of 3g data with 28 days of validity but when i recharged it i got only 600 mb of data with 21 days of validity. i complained about it on customer care they said there is no such offer on your no. so i said why are you messaging me about these offers they are not listening to me and not even registering my complaint but after some argument they registered my complaint but nothing happened. Was this information helpful? | |||
Aug 26, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jul 10, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly. Thanks & Regards, Customer Care, Idea Cellular | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
As per your telecon with our customer service associate on 10th July 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular