I recharged my mobile with 1GB 3G data and the next day my data went from 1GB to 50MB. I called 198 to know the reason and there reason was that I activated some 50MB free internet service and my 1GB data was collapsed to be replaced by 50MB. I am very sure that I never activated such service and I asked for any proof of such activation and all they could do was blocking my number from further calling 198.
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Idea Cellular customer support has been notified about the posted complaint.
We regret the inconvenience. Please provide your Idea mobile number and alternate contact number so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
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We regret the inconvenience. Please provide your Idea mobile number and alternate contact number so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular