[Resolved] Idea Cellular — data use

Rojit Thangjam

from Gurgaon, Haryana

Address:

New Delhi, Delhi

I was recharged 199 unlimited pack idea and its data useable is 1.4gb per day but it gives me only 1 gb per day please tell me whats wrong with this? If you are not able to fix this problem i will use another simcard service please give what customers needed we do not do it free i pay for 1.4 gb and you gave me only 1gb fix this problem soon or else i will do something for its return

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Jun 19, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

May 19, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our communication, we've informed you that the recharge benefit of Rs.199/- has been credited successfully in your account. Also, you can check the same in My Idea App/ Web. For further assistance, kindly reach us on 12345 or 198.

Regards,
Lavina