I lost my mobile phone on 24th october. Since then the person who has my phone have been using it and inspite of asking for the phone is not returning it. My sim card has all my important contacts and there is a possibility that the person who stole my phone may misuse the data and the contact numbers. So i would like to deactivate my sim card no.: [protected]
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Jan 12, 2019
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2018
Idea Cellular Customer Care's response Dear Customer,
As per our communication, we've raised the request for the mentioned number towards handset/ sim lost barring under ref. no.[protected] and the same will be completed within an hour. Hence, we request you to visit to the nearest My Idea Store within 30 days from the date of the request raised along with your valid document to avail the new sim card for the same number. For further assistance, kindly contact us on 12345 or 198.
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