Idea intentionally deactivated my sim on 12-june-2020 even though the validity on my sim is till 9-july-2020. On 11-june-2020 i received an sms (For almost 1 week i have been receiving similar sms), stating that if i don't recharge my sim it would get deactivated soon and from 12-june-2020 it was deactivated.
As i mentioned i have recharged my sim on 15-may-2020 for 56 days and how come within 30 days it was deactivated. Secondly, i even confirmed by calling the customer care representative who said it was valid until july 2020.
I feel thoroughly cheated by idea and in order to earn more money, i guess idea without proper justification deactivates the numbers and try to push the blame on the customer by asking them to recharge again by sending sms continuously. Was this information helpful? |
Post your Comment