[Resolved] Idea Cellular — deactivation of my [protected] no
J
Jay Bang
from Pune, Maharashtra
I have ported my bsnl no ([protected]) to idea in nov17, after 2 months of service my no has been deactivated without any prior warning. After inquiring about it we came to know that according to idea guys we have withstanding bill from bsnl, which in fact we dont. To prove them about nill account balance we have submitted noc from bsnl stating that our account balance is nill and there is no withstanding bill on our side. We also submitted last payment bill copy of rs 146 and rs 35 along with a written application. It has been a month now i am still struggling to get my no activated.
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Mar 26, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2018
Idea Cellular Customer Care's response Dear Customer,
Apologies for the inconvenience caused. As per our record, your mentioned number has been inactive due to previous operator dues weren't cleared. However, we request you to provide us the complete Idea store details where you've visited for the same, the screenshot of the NOC letter and the written application along with your last payment receipt to assist you further.
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