[Resolved] Idea Cellular — Deactivation of my Idea number without any information

Somu John

Address:	Ernakulam, Kerala
Website:	www.ideacellular.com

Hi Idea

I am currently in Qatar and My Idea number [protected] was deactivated without any prior notice or message. Everywhere I am using this number and due to I am unable to make any payments or receive important messages. I am coming back to India and I don't have any contact no with me for communication. I would request you to reactivate it and let me know in case of any concerns. Please treat this as very important since it will impact me a lot in future and do let me know if any information is required from my side. I am always reachable at +[protected] or +[protected]. I will ready to pay reactivation charges. Please Help.

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Jan 10, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2016

Idea Cellular Customer Care's response Hi,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Regards,
Esther

Verified Support

Dec 09, 2016

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate on 8th December 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Esther