[Resolved]  Idea Cellular — deactivation of my number

Address:Visakhapatnam, Andhra Pradesh

I'm an idea cellular prepaid customer user since 2014. My number has been deactivated on[protected] without prior notification and now after 4years they say documents you have submitted are negative. How can that be?? And when i contacted the customer care they say they are not concerned regarding this. And the way they respond to customers is worst
Was this information helpful?
No (0)
Yes (0)
Oct 27, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2017
Idea Cellular Customer Care's response
Dear Customer,

We tried reaching you on the provided contact number but couldn't get through. As checked your number is active.

Regards,
Lakshmi.
Complaint comments 

Comments

As the company told me that I can't use my number as a prepaid one they asked me to shift to postpaid n so I did. But I regret for choosing idea as my network.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information