[Resolved] Idea Cellular — deduct balance without dial any no.

[Resolved] Idea Cellular — deduct balance without dial any no.

A Ajeet0016 from Noida, Uttar Pradesh

My no.is [protected] and 3 rs has been deducted thrice without dial any no. Nd ur c care said that i had dialled 123# which is totally false. On 15-6-18 my room was locked nd mobile was in charging nd u said that i dialled 123#. How i accept this. This is not the first time 23/4, 1//6, 7/7 on these dates my balance has deducted i m fed up with ur service please solve my problem Was this information helpful? No (0) Yes (0)
Sep 10, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 09, 2018 Idea Cellular Customer Care's response Dear Customer, As per our communication, we've informed that you've been charged while using WAP service for the mentioned number. Hence, we request you to send a SMS as STOP to 593350 to stop the flash SMS or else you can refer the below given steps to stop the flash service manually from your handset. Refer to the below given steps to deactivate the Flash SMS:- Go to your handset SIM Toolkit - Click on Idea Flash option - Tap on Activation - Click on Deactivate Regards, Neha
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