[Resolved] Idea Cellular — deduction charges forcefully for its value added services.
P
pankajjoshi86
from Kashipur, Uttarakhand
Address:
Udham Singh Nagar, Uttarakhand, 244713
Website:
www.ideacellular.com
Complaining about unnecessary charges deducted by idea for its forcefully value added services on my mobile no.[protected]
Want refunds of such unnecessary/forcefully value added services or porting to other mobile network providers.
Customer care executives providing no resolutions and their behaviour towards problem is irrelevant and untollerable.
Was this information helpful?
No (0)
Yes (0)
Apr 19, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2018
Idea Cellular Customer Care's response Dear Customer,
We regret for the inconvenience caused. As per our record, the bill has been generated appropriately as per your plan rental and usage charges. Also, we would like to inform you that you've been charged for voice & SMS usage for the mentioned number. For further assistance, kindly contact us on 12345 or 198.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment