[Resolved] Idea Cellular — deduction of 65.00 rs from my account. cell no [protected]

Naren j

from Pune, Maharashtra

Address:

Pune, Maharashtra

I got a message at 9:01 am saying i have downloaded animation from nazara
And got this message from idea cms...
I did not download and of such stuff and even dont know what it is.
When called the customer care of idea were reluctant to even listen to my complain. Even earlier such amounts have been deducted from my accounts and even after complaining money not refunded.
Request to refund my balance back.

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Dec 7, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2017

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience. We have initiated a complaint for the same under ref. no.[protected] and your shall hear on the same on 08/11/2017 04:09:00 PM.

Regards,
Lakshmi.