[Resolved] Idea Cellular — Deduction of internet pack balance without usage | |||||
Milan bharadiya - [protected], gujarat, india I have recharge my number with 99rs 3g data pack on 15/6/2016, which gave me 250mb of data and after usage of 131mb i got a popup saying 119mb left.. Then i turned off network data, after again turning on data after an hour they showed 0.00mb left On complaining this to customer care they did not responeded and said you have comsumed it and data pack is over Was this information helpful? | |||||
Aug 27, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jun 26, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the trouble with your data balance. We'll get in touch with you soon with assistance. You can also call 198 from your Idea mobile for further assistance. Thanks & Regards, Customer Care, Idea Cellular Verified Support Jun 28, 2016 Idea Cellular Customer Care's response Dear Customer, As per your telecon with our customer service associate on 28th June 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Thanks & Regards, Customer Care, Idea Cellular | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We wish to affirm that your concern has been acknowledged and your complaint for benefit not received has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular