[Resolved] Idea Cellular — Deduction of main balance on my number [protected]

AK Shay Reddy Gunna

from Harihar, Karnataka

Address:

Hyderabad, Andhra Pradesh

On my idea number [protected] rs 13/- have been deducted yesterday i.e., on[protected] from my main balance. This is repeatedly happening with my number. On[protected] rs 15/- have been deducted. I am loosing a lot of amount like this. Though my data pack is activated this deduction is happening. Please check this problem and refund me. Please refund me on my idea number [protected].

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Aug 9, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Oct 31, 2015

Updated by AK Shay Reddy Gunna Please call me again to refund me through debit card.

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Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried contacting you on your primary Idea number and alternate number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular