[Resolved] Idea Cellular — deduction of rs.35 for bluelima

kainatsarwar123

from Bareilly, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, 226010

My balance was deducted by rs.35 for a service called Bluelima, it does not even exist. And I called the customer care to request a refund as there was no confirmation given from my side. The customer care executive provided no help and infact was rude to me. I can't even discontinue this service because the msg keeps getting failed where the msg needs to b sent to.

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Sep 16, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2017

Idea Cellular Customer Care's response Hi,

As checked, vas service is active in your number with the consent of customer to deactivate sms STOP to 155223.

Regards,
Simranjeet Arora.