[Resolved] Idea Cellular — Deduction of Rs. 40.16 from my main balance on 24.06.2015 | |||
Dear Sir, I have IDEA Prepaid connection No.[protected] since 2008. My complain is that my main balance has been deducted by Rs 40.16 on dtd. 24.06.2015. I repeatedly complained to customer care and lodged the complain (No.I-[protected]) on 25 june 2015 and they assured to resolve the issue. I have recieved Promotional data of 50 MB from your side.Since the full data was not utilised and deduction was made from my main balance you are not liable to deduct my money without any prior notice or information. Moreover you never give any instructions how to use this promotional data. And if you are giving any promotional data please ensure that you have taken consent of the concern individual. Since this is none of my fault for that I have to pay. Please pay back my money, otherwise I have no other option to go to appllite court or throw away my sim into dustbin. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular