Idea Cellular — deduction of rs.60/- from my account without my knowledge

amjed005

from Hyderabad, Telangana

Address:

Hyderabad, Telangana, 500053

Idea cellular made a deduction of rs.60/- from mobile main balance today for data using, whereas i still having the 11 mb data in my account. As i have ported from aircel to idea around 2 year back as i have trust on idea but i shocked today, when i want to make a urgent call regarding the filing of gst return but showing nil balance in my account so frustrated condition, so please help me out to solve this problem. I want back my deducted balance amount.

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Comments

Ammy pa

from Jaipur, Rajasthan

Sir i need all incoming outgoing call history details of date 23 oct 2018 of mobile no [protected].

Idea Cellular Customer Care's response, Nov 3, 2018

Verified Support

Dear Customer,

As per recent communication your issue is resolved. For further informatixon you can mark an e-mail on [email protected] or else you can send a SMS to get the invoice with the complete details that is for EBILL- EBILL<space>MONTH e.g: EBILL<space>JAN and send it to 12345. If in case your e-mail id is not registered with us we request you to first register your e-mail id by following these steps i.e. send EMAILID<space>e-mail address to 12345. For example EMAILID<space>[email protected].

Regards,
Prajakta

Ravi Waghmode

from Mumbai, Maharashtra

There is very slow 4g internet speed of idea cellular

Idea Cellular Customer Care's response, Nov 3, 2018

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta