| Address: | Pune, Maharashtra, 410018 |
Incident date - 17 aug 2017, 11:17 pm,
Mobile - [protected] (Circle maharashtra)
Incident - new vas (Value added service) is activated and money is deducted from balance. I have called customer care, they said after double confirmation the service is subscribed, i have not double confirmed for subscribing the service. I was playing game and might have clicked any advertisement, but i am sure i have not double confirmed any activation request. I even do not understand what was the use of the activated vas.
Yesterday night i called customer care twice but my call was disconnected after playing long messages that customer care executives are not available.
Today morning i called customer care executive and deactivated vas.
My request is to refund my amount and stop such fraud transactions happening because people might be losing their hard earned money just on clicks. Was this information helpful? | 
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