[Resolved] Idea Cellular — Deduction rs 300 in core balance & network problem | |||
R/sir, I have a prepaid no. [protected] rs 300 balance deduct my core balance without any scheme activated by me and inform by you. I did not send any request for any type of service activated on it.Network bar 2 or 3 shown on my handset. I recharged my no. 3 g pack but not shown 3 g range it shown always 2 g network. Please resolve my network problem and refund my balance my in my a/c as the earliest. From K r jain Cont. No. [protected] Alternate no. [protected] Was this information helpful? | |||
Aug 31, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jul 29, 2016 Idea Cellular Customer Care's response Dear Customer, We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon. Thanks & Regards, Customer Care, Idea Cellular Verified Support Jul 31, 2016 Idea Cellular Customer Care's response Dear Customer, We tried contacting you on your primary Idea number and alternate number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved. Thanks & Regards, Customer Care, Idea Cellular | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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