[Resolved]  Idea Cellular — Discontinuance of Data Plan Services

Address:

Mumbai City, Maharashtra

As per above mentioned subject i am the Idea customer possessing two number [protected] & [protected]. Sir, Dt[protected] I have personally visited Idea Gallery, Ramesh more chowk, Andheri East and requested to close my Data Plan services of Mobile numbers. on the contrary I have recived answer that Data Plan services is deactivated on same Date with immediate effect. dt[protected] i have recived bill message mentining all charges including Data Services Plan. I immediately had word with idea customer care regarding unnecessary adiition charges of Date plan services which deactivated.. Reply Id- [protected] - this activation is done on date[protected] by our Backup Team. Dt[protected] i have recived message on my [protected] mobile number, one other number [protected] is reday for activation. This all activity are disturbing . My both mobile numbers Data plan activation is done by Back team of Idea service without my knowledge and Concern. after receiving confirmation of deactivation I am no responsible and liable to pay only data plan charges which i m not use-.