Idea Cellular — Does not getting proper internet speed | |||
Respected sir my name is Nagendra singh and I am living at lucknow. Last day I registered a complaint against idea for this subject. I also had conversation with customare care but in his talk i did not get sufficient result. I had recharge a 2G data pack of Rs 51 in 3G SIM and i got the speed of 350 - 400 kb/s. And now i had recharged with data pack of 249 and I got speed only 5 - 12 kb/s. This is so frustrating. I f got the owner of idea cellular company i did not know what i am going to do with that person. And the customare care officer who sit in the chair they have no any knowledge about the internet. Even they did not know the abc of customare care service. Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We deeply regret the inconvenience caused to you. In order to investigate the issue, kindly provide us your Idea mobile number and alternate contact number reply with. You can also visit our website, www.ideacellular.com or contact 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular