[Resolved] Idea Cellular — Double charge for one service | |||||
Sir, Maine idea ka 28 days pack paytm se 31.03.17 ko recharge kiya aur mera balance kat gaya but mera recharge nahi huwa So maine 01.04.17 ko phir se recharge kiya aur mera recharge ho gaya. After one day my 31.03.17 ka recharge bhi ho gaya, sir maine idea main baat ki to wah bole ki ye aap ki galti hai aap ne 2times recharge kyo kiya.hum paise nahi wapas karenge. Sir main 28 days ki service ke liye double paise kyo doon. This is cheating . Jab meri ake rechageho gaya tha toh dusra cancelled ho jana chaiye tha ya service 56 days ki honi chahiye .Sir plz help. Was this information helpful? | |||||
May 12, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Apr 02, 2017 Idea Cellular Customer Care's response Hi Chandan, We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly. Regards, Naushad Verified Support Apr 05, 2017 Idea Cellular Customer Care's response Hi Chandan, We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved. Regards, Riya | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Kindly do needful, I m waiting for ur reply.