| Address: | Hyderabad, Andhra Pradesh |
Service request number[protected]
I applied for a duplicate simkerala circle) for my number from hyderabad as i moved here two weeks' back and the phone along with the sim was damaged in a motor accident. I applied for a duplicate sim on 22/02/2018at 2:39pm and was told that it would get activated the same day. The cycle went on with over 10 calls to the customer care with varied assurances and excuses like - wait for 24hrs (Thrice), wait for 22 working hours, we are working on it, this is unusual, etc. This was coupled with 3 visits to the myidea showroom. Finally i sent a mail to the customer care 2 days back and i did get an acknowledgement.
My humble request is for idea to either activate my sim card or withdraw and unlock the number for meso i can port it to another operator. Now i am stuck with idea and the number is needed for banking transactions, etc. I am literally struggling here given i just moved here recently.
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