Submit a Complaint
Mobile Service Providers
Idea Cellular

[Resolved]  Idea Cellular — duplicate sim not activated

Address:New Delhi, Delhi, 110059
Website:My Name is Nitu Kumari and My Mobile Number is 7065723161, it was deactivated automatically after re

My name is nitu kumari and my mobile number is [protected], it was deactivated automatically after recharge of rupees 100. After few days i was purchase duplicate sim from idea service center and also submit document (Aadhar card number) five times but my number not activated till now, i also emailed customer care 4 times about this issue but there is no any response from idea cellular, and also talk five times with customer care executive but every time they said it will be activated shortly.
Was this information helpful?
No (1)
Yes (0)
Dec 8, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2017
Idea Cellular Customer Care's response Dear Customer,

We tried reaching you on the provided contact number but couldn't get through. As checked your number is active from our end in prepaid connection write us back if any concern.

Regards,
Lakshmi.
Oct 03, 2017
Updated by Nitu1461 Hi,

My SIM is not activated till now, there is no any signal, I already check SIM with the different mobile handset. I am not interested to get status, I need SIM ready to use. If you do not resolve my problem then tell me is it not possible for Idea Cellular, this is not a very big problem but I am suffering form 3 months.

My alternate number is [protected].
Verified Support
Oct 31, 2017
Idea Cellular Customer Care's response Dear Customer,

As per our telecon, We have noted your concern our team will get back to you at the earliest to share an update regarding the same.

Regards,
Lakshmi.
Complaint comments 
1 Comment

Related Idea Cellular reviews

[Resolved]Idea Cellular - Automatically get Caller Tune4[Resolved]Idea Cellular - no step to stop loss of card on sundays/holidays1[Resolved]Idea Cellular Ltd. - puk no.223[Resolved]Idea Cellular - Sim card registration failed after 1 month12[Resolved]Idea Cellular Ltd - Fraudulent postpaid bills6
View all 16713 Idea Cellular Reviews

Comments

Hi Lakshmi,

You update me after 27 Days on 31 October, but my problem is not resolved till now.
I was waiting for your call but after 8 days there is no any response from your end so I write you my SIM NO. My Duplicate SIM no is -[protected] and Mobile no is [protected].

Please update me as soon as possible.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    View all 16713 Idea Cellular reviews & complaints
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information