[Resolved] Idea Cellular — duplicate sim not getting active after days

divya s s

from Kasaragod, Kerala

Address:

690521

Tuesday I submitted application for duplicate sim for [protected] in our local idea store sasthamkotta. They said it will take 3 full days to get one as this number is not aadhar linked. I got the sim today only and it is not picking network. They told sim is active and can use within 15 minutes. I tried it in 3 different sets but none works.Customer care and idea store people behave very badly regarding this issue. What I need to do after waiting 4 days for a duplicate sim. Expecting prompt reply.

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Aug 23, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2018

Idea Cellular Customer Care's response Dear Customer,

As per recent communication, you've confirmed that your concern is resolved as the mentioned number got activated as on 29/06/18.

Regards,
Neha