Idea Cellular — Employee put me in a wrong way.

Address:Bangalore, Karnataka, 560100
Website:Idea Store Bangalore

Employee : Sravanthi Phone.No.[protected]
Add: Mahakala Enterprises, electronic city, Bangalore.
Idea store: Regd. No.No.:18/192/S/0307/2013([protected])
Issue: On Nov 16th 2015 I went to the store to switch my No. to MNP (Idea A.P to Idea Karnataka). I payed all my previous A.P bills. She said except DATA(INTERNET) all services are chargeable. I have previous data of 800 MB (APPROX.) used that before Karnataka sim was activated. For that I got Rs 3200/- bill (10 days ). So I asked her she accepted that his mistake and said that she is to his manager and till now she didn't take an action. And I can't pay that much amount. please take an action ASAP.
MY BILL ID:[protected].
MY Phone.NO:[protected].
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 13th Feb 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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