[Resolved]  Idea Cellular — excess bill charged while porting out of idea

Address:

411052

I recently ported out of idea to reliance jio

I had paid an excess bill of 100 rs so that i would be covered for the 7 days required to port out. I had ported out 2 days prior to my bill date and paid pro rate bill for next 7 days.

Now they have charged me 465 rs extra saying that i have used that much internet and that my jio number will be stopped if i dont pay the bill.

I definitely have not used that amount of internet and even if i have, it wont amout to 465 rs.

Please help me with this problem,

My cell number is [protected]

This is great treachery by idea. Nice way to get money out from lost customers.