[Resolved]  Idea Cellular — excess call rates by idea cellular co.

Address:

Mysore, Karnataka, 570014

On 4th jan.2018, i have recharged for rs.40/- with tt of r. S38/- then rs.17/-
For ps.30/min. Facility, both were sucessfully done. Validity upto[protected].

On 5th when i used the phone for local number, the charges shown was
Ps.90 per mint. Why this defect and excess charges.

Again today also i called local number and same amount of ps.90/- is charged.
When i recharged rs.17/- it should be ps.30 permin.

I request u to kindly correct the defect, and fix the problem immediately
So that charges are charged at ps.30/ per mint.

Please treat this mail as cause of action to approach consumer forum
For redressal of my grievance with compensation towards pain and suffering
Mental agony etgc a sum of rs.10, 00/- in all.

Since i am advocate the filing of case is not a problem, since all the messages sent
By idea cellular co., is preserved and call charges charged for local calls are
Also saved.

Please note when i contacted twice the cc number 198, the phone was not mconnected
To any of the executive, instead nonsense recorded msgs are listned.

Pl fix the problem immediately

Thanks

M. Partha sarathy