[Resolved]  Idea Cellular — extracting money from account last three months

Address:401107

Pls note no action has been taken by idea cellular to refund amount of rs 200 extracted by the service from my account. Instead i get some baseless explaination from the service.

This amount was deducted from my account by idea service in the last 3 months by informing me that i have used some third-party data. There was never ever any vas i had requested for from idea. The failure to point out who is doing the damage in their system is not been considered and deliberately the loss is levied on consumers account by extracting money from them which is totally unethical. When i raise the matter i find deduction in my account. I want the deducted amount back in my account., thanks to the complaint board where i could see many consumers having the same issue ie deduction in the name of "animation from nazara"that too only with idea service, no other service.. When i try to highlight on "animation from nazara" here comes a new one called the"mauj". I shud appreciate the service for getting such unique name and way to extract money from the consumer

Hence i want rs 200 deducted from my account because of idea's negligence credited back to my account
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May 31, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2018
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. As per our record, there's no deduction details found for the mentioned number. Hence, we request you to share us the screenshot along with the complete deduction details for further assistance.

Regards,
Lavina
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