[Resolved] Idea Cellular — Facing problems due to very poor signal

rocky1904

from Delhi, Delhi

Address:	176214
Website:	www.ideacellular.com

I am using [protected] after portable from aircel to idea but i am sorry to say that your mobile tower is very poor in this area and your customers are facing problems from your weak signal/poor signal service i.e. call drop, internet surfing is equals to zero and very poor signal. kindly look into the matter and resolve the issue as soon as possible.

Abhinay Manhas
Near DAV Public School Tiara
Kangra (HP)
176214
[protected]

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Dec 26, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2016

Idea Cellular Customer Care's response Hi Abhinay,

We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

Regards,
Esther

Verified Support

Nov 18, 2016

Idea Cellular Customer Care's response Hi Abhinay,

As per your telecon with our customer service associate on 18th November 2016, we wish to affirm that your concern has been acknowledged and a complaint for Coverage has been initiated with us under Reference Number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Regards,
Naushad

Verified Support

Nov 25, 2016

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Raj