[Resolved] Idea Cellular — Fake bill charged on my postpaid by the Idea company | |||||
Problem still not resolved by the Idea Company? But, fake bill amount also charged on my number. I was activate the plan of rupees 250 for 02 months with the benefit of 2GB 3G speed on my Idea number [protected]. After my 1GB usage data over later, I had checked my current bill amount shows 413 rupees. I had doubted as my current bill amount was wrong. Therefore I had inquired to Customer Care regarding my current bill amount, they said when will be bill generated, we will share you proper bill details. Hence, instantly I was deactivated the following service. But, after my bill generated my current bill is amount 838. In my view my monthly bill is approximately Rental charges Service Charge Internet Data Service Charges 460 Why should I pay wrongly bill amount? Which was not used by me? I am not ready to pay any single paisa now. The facilities have been used by me, I am ready to give up such bill with my monthly rental. Nervelessness, humble request to Idea organisation please don't charge any fake bill on my number. I have receive some same fake message again and again from the Idea Network this type as, Dear Customer, You are currently using internet without any pack Rs.4 per MB. Please dial 121 999 for more information on Booster and Data Packs. How could Idea company send the messages and telemarketing calls, these types. If in the case DND activated on my number so then? Was this information helpful? | |||||
Oct 22, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 21, 2016 Idea Cellular Customer Care's response Hi Vishal, We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon. Regards, Paras Verified Support Sep 21, 2016 Idea Cellular Customer Care's response Hi Vishal, As per your telecon with our customer service associate on 21st September 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, you can write to our email desk at [protected]@idea.adityabirla.com for any queries or you can also visit our website: www.ideacellular.com. Regards, Paras | |||||
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