[Resolved]  Idea Cellular — fake bill generation by idea cellular

Address:

560016

Sir/madam,

My self p. Chandran nair idea mobile number [protected] associated with idea network for more than 6 years. Till january 2018 not even single bill was pending or delayed. December 2017 i changed my sim to 4g sim and wrong billing charged for the month of dec to jan.

I am very frustrated with wrong billing charges. I have been charged with some random subscription services worth rs. 5000 one particular item 59 times with in minutes two? I am a senior citizen and do not have the habit to operate mobile at midnight 12 o clock and 3.40 am. I have got a land phone with internet connection and meet all the requirement of internet with this.

Next day i visited the idea showroom and logged the complaints regarding this billing, people at showroom assured me that it will be correct and i will receive the corrected bill soon.

Still date i have not received any detailed bill for the same and but getting call from third party calling me and threaten me by filling a case in court for recovery of the money. Also do not understand why idea network has given my call number history record to this party. They are calling all the people who i have spoken and saying that me and call received people name warrant will issued by delhi high court. Totally unprofessional approach by cellular network provider.

I wish to pay the bill as soon as these unlawful charges are deducted from my bill and i request u to get into the matter and solve it immediately totally disappointed customer of idea.

I really appreciate for your valuable reply. So i hereby request you to not to utilize my innocence and harass me further. If you do so you are forcing me to approach consumer court.

Thanks n regards
Regards

P. Chandran nair

Contact no - [protected]