Idea Cellular — falls bill

Address:Meerut, Uttar Pradesh

sir I have use (Mob No-[protected] ) this service since three years from 2011 to 1014 in meerut(UP), but end of the year (oct 2014) idea representative came in my office and offered me new postpaid connection (Mr Vikash Malik and Miss Seema) during discussion I have already told that I am posted from meerut cantt to jammu division.Therfore please show me best plan which we can use in roaming and this number also activate in other state. After keeping my view Mr vikash malik and seema offered me best free rental plan 75 (with package) in across the india, But month of Dec and Jan 2015 company send me bill alongwith roaming charge and also my number deactivated in month of Jan 2015, I have lodged the complain through customer care, but no concrete action have been taken by the company also tell me firstly you have deposit the bill, and your roaming charge approx 1900.00 will be adjusted in next month ei Feb 2015 and Mar 2015 but after month of feb 2015, company no any bill adjusted also my number again deactivated, I have already face the problem from de-activate the connection, I hereby requested that please check my requeste and case than adjusted my bill and activate the connection so that we can use this number( please call me at this number in future[protected]
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried calling you on your provided numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular
Dear sir, My alternate number is [protected] when not reachable above number ei [protected]

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