[Resolved]  Idea Cellular — False deduction under false head

Address:Khargone, Madhya Pradesh

I'm a recent user of Idea Cellular with no. [protected]. I tried to recharge my data pack under "3G mobile internet" at https://m.ideacellular.com/mobile. Under the above-mentioned head there is a recharge option for Rs. 248. N I recharge d same. After that Rs. 248 was deducted from my account. But the Idea representative told me that the recharge is under Net setter of which I'd never selected. Now, I want the Company to refund my amount or activaactivate the amount in my 3g mobile internet. Thanks.
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Aug 8, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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