[Resolved]  Idea Cellular — false selling a postpaid connection telling it as a prepaid number

Dear sir/madam,
This is to inform you that i was approached by a telecaller last week for a new connection. The entire conversation was about the current operator network i am using, cost implications and benefits. Having told them so, i was informed about a lucrative offer but it wasn't related to any postpaid connection.
Eventually a field executive visits my residence and delivers a new sim card, but later on i got to know that it's a postpaid connection. I have immediately refused to take that connection but the executive left the sim card in my residence on my absence.
Today again an executive visited my residence for address verification.
I fail to understand why am i being forced to take a connection which i don't have a consent.
I want all my paper work to be cleaned from the system. Please do the needful.
Regards,
Argho ghosh
[protected]
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Apr 3, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apology for the trouble caused. As per our records, the given number is not acitve with us. Also kindly share the details of customer care executive who has visited at your residence so that we can assist you better.

Regards,
Neha
 
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