[Resolved] Idea Cellular — for deletion of aadhar records to mobile no [protected] and issues

Tumtumtumtum

from Mumbai, Maharashtra

Address:

South Goa, Goa

I have never trusted the provider they forcibly took my aadhar records by blocking my number previously and I. Had no choice in contra Supreme Court discretionary decision. They.they robbed my money previously from my account rs 9 or so stating some company policy of giving better service and when I took the issue they told me company decision. I have strong doubts my data is likely to be sold as they had no reason to take my aadhar mandatorily before SC final decision. It's a serious matter and I do not trust the company in any manner. Kindly have my aadhar records deleted which I even doubt they will. In case of misuse of my records in the future I will blame the provider first. What was the need to blackmail us otherwise by blocking services to our mobile if we did not provide aadhar cards naturaly it was for a purpose not known to us now. May be later truth will be out. Contact me on [protected] for any call or correspondence. I have completely lost faith in the company as dangerous and malicious intent on their part on unsuspecting customers

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Nov 9, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Sep 27, 2018

Updated by Tumtumtumtum There was a malicious rule made by the company some days back that if we do not use or phone for a call or otherwise our number will be blocked shows they wanted us to indirectly give them money in the form o[censored]sing the phone even though sim was in the mobile and mobile was on shows intentions of provider to cheat common unsuspecting customers .what is this a company really really! What more is to come I do not know

Verified Support

Oct 09, 2018

Idea Cellular Customer Care's response Dear Customer,

We established call on your provided contact number, but the same was disconnected from your end. However, we've informed you that once we receive communication on delinking of Aadhaar card details from the Telecom Ministry or Department of Telecommunications, we will update you. We assure you at Idea, we maintain high standards to protect our customer’s information hence until we receive further communication, we request your co-operation. For further clarification on the same, you can contact us on 12345 or 198.

Regards,
Lakshmi